Shipping Policy

 

## Shipping Policy for MUSAFIR TREND ZONE

Thank you for shopping with MUSAFIR TREND ZONE. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

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## 1. Order Processing Time

- All orders are processed within 1–3 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods, processing times may be slightly delayed.

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## 2. Delivery Time

Estimated delivery time depends on your location:

- Metro Cities: 3–7 business days
- Other Locations: 5–10 business days
- Remote Areas: 7–14 business days

Delivery times are estimated and may vary due to courier availability, weather conditions, or other external factors.

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## 3. Shipping Charges

- Shipping charges are calculated at checkout based on product weight, delivery location, and shipping method.
- Free shipping may be available on selected products or promotional offers.

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## 4. Order Tracking

Once your order is shipped, you will receive:

- Tracking ID
- Courier details
- Shipment updates via SMS, Email, or WhatsApp

Customers can track their orders using the tracking information provided.

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## 5. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

MUSAFIR TREND ZONE is not responsible for delivery failures or delays caused by incorrect addresses or contact information provided by the customer.

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## 6. Delayed or Lost Shipments

While we work with trusted courier partners, unexpected delays may sometimes occur.

We are not responsible for delays caused by:

- Natural disasters
- Courier service disruptions
- Government restrictions
- Weather conditions
- Incorrect customer information

If your shipment appears lost, please contact us and we will assist in resolving the issue.

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## 7. International Shipping

Currently, we may or may not offer international shipping depending on product availability and shipping support.

Additional customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.

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## 8. Damaged Packages

If you receive a damaged package:

- Contact us within 48 hours of delivery
- Share clear photos/videos of the package and product
- Provide your Order ID

Our team will review the issue and provide a suitable resolution.

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## 9. Cash on Delivery (COD)

Cash on Delivery (COD) is available only on selected products and eligible locations.

Some products may require prepaid payment depending on product category, availability, or delivery area.

We reserve the right to refuse COD orders that appear suspicious, high-risk, or not serviceable under COD facilities.

## 10. Contact Information

If you have any questions regarding shipping or delivery, contact

 

📱 WhatsApp: 9883146547

Thank you for shopping with MUSAFIR TREND ZONE.